Privacy Policy

Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website or request our aviation services.

We process personal data in accordance with applicable laws in the Kingdom of Saudi Arabia.

Data We Collect

We may collect the following types of information:

1. Personal Information Provided Directly by You

  • Name, email address, phone number
  • Company and job title (if applicable)
  • Travel details relevant to flight arrangements
  • Inquiry or message content submitted through form

2. Automatically Collected Technical Information

  • IP address
  • Browser type and operating system
  • Device identifiers
  • Pages visited and interaction data (scrolls, clicks)

3. Data from Cookies and Tracking Technologies

  • Analytics cookies
  • Performance cookies
  • Advertising/pixel tags

4. Third-Party Data Sources

We may receive data from:

  • Analytics tools (e.g., Google Analytics)
  • CRM or marketing platforms

How We Use Your Information

Your data may be used to:

  • Respond to your inquiries
  • Process bookings and client requests
  • Improve website performance and user experience

Legal Basis for Processing

We process your information under:

  • Consent (newsletter sign-ups, marketing communications)
  • Contractual necessity (when providing flight or support services)
  • Legal obligations
  • Legitimate interests (fraud prevention, site improvement)

Sharing of Personal Data

We may share data with:

  • Trusted service providers (hosting, payment, analytics)
  • Aviation partners or suppliers where required for service delivery
  • Regulatory authorities when legally required

Data Retention & Security

We store your data only for as long as necessary to fulfill service requirements and comply with legal obligations.

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

Your Rights

You may exercise rights to:

  • Access your data
  • Correct inaccuracies
  • Withdraw consent
  • Request data portability

You may exercise these rights by contacting us.

These rights may be subject to applicable legal and regulatory limitations.